Shipping policy
At BYGGFIRMA HETLAND AS, we work diligently to ensure that your order of premium drinkware, kitchen utensils, and high-performance bakeware is packed securely and delivered safely to your doorstep.
4.1 Shipping Rates & Thresholds
We maintain a straightforward, consumer-friendly shipping policy structured around total order value (prior to taxes):
| Order Total (USD) | Shipping Rate | Estimated Delivery Time |
| Under $10.00 (e.g., $0.01 - $9.99) | $5.99 Flat Rate | 5 - 10 Business Days |
| $10.00 and Above | FREE SHIPPING ($0.00) | 5 - 10 Business Days |
4.2 Processing & Fulfillments
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Order Processing: Standard processing time takes between 1 to 3 business days (Monday through Friday, excluding public holidays). Orders received on weekends will begin processing on the next business day.
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Transit Times: Standard transit time typically takes between 5 to 10 business days depending on destination location and customs clearing procedures.
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Tracking: Once dispatched, a shipping confirmation email containing a unique tracking link will be sent to your provided email address.
4.3 Specialized Packaging for Fragile Goods
Because delicate items like glass tumblers, ceramic baking dishes, and silicone/metal utensils require extra care, our warehouse utilizes reinforced box walls, customized eco-friendly bubble padding, and protective dividers to eliminate movement during transport.